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FAQs

What is Cargo Bear?
Cargo Bear’s service facilitates the speedy transportation of your package with the added 
benefit of real-time tracking to monitor your parcel's whereabouts.
What should I do if my shipment is damaged or lost?
In the unlikely event that your shipment is damaged or lost, please contact our customer service team immediately. We will investigate the issue and work with you to resolve it as quickly as possible.
What payment methods do you accept?
Cargo Bear Logistics accepts various payment methods, including credit cards, bank transfers, and company accounts for regular clients. Contact our billing department for more details.
How are delivery confirmations communicated to the customer?
Confirmations are sent throughout the delivery via Email and Text messaging.
What sets your company apart from other logistics providers?
At Cargo Bear, we focus on reliability and customer service. Our promise is simple: we always arrive on time and ensure every job is done right, every time. We’re available 24/7 to meet your urgent logistics needs and pride ourselves on a professional, problem-solving approach that builds trust with our partners.